Contact information

Contact Mens Shapewear

Have a question about sizing, products, shipping, or an existing order?

We're here to help.

Customer Support

Email:
info@menshapewearshop.com

For questions about an existing order, please include your order number so we can assist you as quickly as possible.

What Can We Help With?

Our customer support team can help with:

  • Product questions

  • Size and fit questions

  • Order information

  • Shipping and tracking

  • Damaged or incorrect items

  • Return eligibility

  • Store credit

  • General questions about Mens Shapewear

Questions About Sizing?

If you're unsure which size to choose, please check the Size Guide and the size chart on the individual product page first.

If you still need help, email us with:

  • The product you're interested in

  • Your chest measurement, if applicable

  • Your waist measurement

  • Your hip measurement, if applicable

  • Your usual clothing size

We'll help you interpret the available sizing information.

Questions About an Existing Order?

Please include:

Order Number:
Email Used for Order:
Reason for Contact:

If you're contacting us about a damaged or incorrect item, please include clear photographs when possible.

Returns & Refunds

Before contacting us about a return, please review our Returns & Refunds Policy.

Remember:

Orders cannot be canceled after they have been placed.

Approved refunds are issued as store credit only and are not returned to the original payment method.

Response Time

We aim to respond to customer inquiries as quickly as possible.

Please allow 1–2 business days for a response, particularly during weekends, holidays, or periods of high message volume.

Contact Us

For all customer service inquiries:

info@menshapewearshop.com

We appreciate your business and look forward to helping you find the right fit.